Frequently Asked Questions...


Do you offer Travel Insurance?

We do not directly offer travel insurance, but it is available for your package through Travel Insured.  You can contact them by CLICKING HERE

What if CMA Fest gets cancelled again due to COVID 19?

Should the festival be cancelled for 2022 (who would have EVER thought that could happen?!?), you will have the option for a full refund, just like all of our customers for 2020 and 2021. Almost 70% of our 2021 customers rolled some or all of their package over to 2022 and rebooked.  

How do I receive my tickets?

Our packages are delivered for pick up at the hotels.  All guests arriving in Nashville on June 8th or before can get their packages at the hotel on June 8th between noon and 8pm.  Guests arriving after 8pm on June 8th or on June 9th can pick up their packages as early as 8am on June 9th.  No packages are available prior to these times as you will not need these credentials prior to this time.

How do I get an autograph in Fan Fair X?

One of the best parts about the CMA Music Festival is Fan Fair X and the opportunity to get that long anticipated autograph from your favorite artist. CMA Music Festival does encourage exhibitors to use a general system for long autograph lines in order to keep lines running smoothly and efficiently for you, the fan! Hopefully this system will allow for the greatest number of autographs to be signed within a reasonable time frame.

What items cannot be brought into each venue?

This information changes slightly from year to year.  We send out this information via email in the month prior to CMA Fest each year, but it is always a good idea to keep up with for those details.

Where can I buy food at the CMA Music Festival?

A variety of concessions are available for purchase at all CMA Music Festival events. Also, there are many restaurants and food trucks in the downtown area.

Will there be transportation for registrants?

FREE! (assuming – CMA Music Festival attendees will have convenient access to all CMA Music Festival locations on the complimentary Downtown Shuttles. The shuttles will run daily between CMA Music Festival’s official venues – Nissan Stadium (formerly LP Field), Riverfront Park Stages and Fan Fair X. This service is complimentary to four-day CMA Music Festival registrants only!  This routing is subject to change and adjustment at the discretion of CMA.  Keep in mind that the free shuttles do not run to any hotels.  Transportation to and from hotels is not included in standard packages.