Travel Agent Customers

All Travel Agent bookings should be made either over the phone or in the online travel agent booking form using the promo code “2021TA05” and the code must be applied in the booking form.

We have created a special page for our travel agents to use to sell CMA Fest packages.  Use the button below to see the packages.  We will pay 5% commission on bookings through these packages (rounded to the nearest dollar).  Please note there are only 4 hotels we offer commissions on, the Hilton Suites, Omni, and The Westin all downtown, and the Gaylord Opryland Resort located 12 miles from CMA Music Festival.  These are the only hotels linked off this page.

There are two commission payment options.  If you choose to pay the package in full using company  or customer credit card, commission is paid after the date of travel before the end of June 2021.  If you choose to pay by travel agency check, you can deduct the commission from the payment.

We hope these policies work for you and we look forward to taking care of your clients!


Package Terms

All packages are confirmed with a minimum $300.00 ($500 for Gold Circle) per person nonrefundable deposit and must be paid in full by 2/26/21.  Payment of your deposit constitutes acceptance of contract terms.

CMA Music Festival 4-Day pass inclusions are subject to change by the Country Music Association without notice.

FINAL PAYMENT – Final payment is due in full in our office by 2/26/21.  Visa, Mastercard, Discover Card, American Express, money orders and personal checks are accepted.  All prices are based on US Funds.  No meals, tips, gratuities, or transportation are included unless specifically listed in confirmation.

CANCELLATIONS AND REFUNDS – Any cancellations between the time of booking and 2/26/21 will forfeit the initial per person deposit. Cancellations after 2/26/21 are non- refundable.  All cancellations must be submitted in writing to from the original email account on file.

ROOM REWARD POINTS – Hotel or attraction reward points are not applicable to these packages

ROOM REQUESTS – Your confirmation shows a room type reserved of either one king bed or two beds.  We make these as a request and the hotels typically honor the requests, but we cannot be responsible if they modify.  Please note that due to demand, sometimes rooms with 2 people will be put in a king bed room even if a 2 bed room has been requested, or vice versa.  WE DO NOT sell any upgraded rooms for this event.

DATE MODIFICATIONS – Per our contracts with the hotels, all packages must include the dates of June 10,11,12 & 13 of 2021.  If you choose to arrive on June 11, or check out on June 13, it does not matter what the clerk or manager informed you about a refund, there will be no refund given.

REBOOKING – We cannot guarantee rebooking packages from year to year.  We also reserve the right, in our sole discretion, to deny rebooking.

FORCE MAJURE – The performance of this confirmation is subject to acts of God, war, government regulations, domestic terrorism, disaster, strikes, civil disorder, or curtailment of transportation facilities or any other emergency beyond the parties’ control, making it illegal or impossible to perform their obligations under this agreement

RESPONSIBILITY CLAUSE – Tennessee Express Tours is providing services in this contract as an agent for accommodations, attractions, and transportation carriers, assuming no responsibility and not liable for delays, theft, accidents, loss, damage, or injury to the person or property.  Tennessee Express Tours is in no way responsible or liable to you or anyone else for direct, indirect, incidental, special or consequential damages of any type other than out of pocket expenses, and any right to have damages multiplied or otherwise increased.  Tennessee Express Tours is not liable for changes to events included in this confirmation which are at the discretion of the event provider.   Also reserving the right to change arrangements when necessary.  Tennessee Express Tours agrees to supply the inclusions of the contract and buying party of the contract agrees to reservation, deposit, payment requirements as set forth herein.  Breach of contract by either party will entail legal and collection fees to be passed to the party in breach and legal action brought forth in the state of Tennessee.